Customer Support

The equipment we supply & install is there to enhance your presentations, not hinder them. We understand the pressures of presenting and do everything we can to provide technology that is simply to use, enabling the presenter to concentrate on what’s important and not be concerned about potential technical glitches.

That’s not to say you won’t need us – we believe that our commitment to supporting you is what sets us apart from our competitors.

Your technical expert – here to help

24/7 telephone technical support

We all know that sometimes support is just a simple answer to a simple question. That’s why we provide a unique 24/7 telephone technical support service. No waiting in call centre queues or ticketing nonsense.

If you have any questions about the equipment you are using, simply call us on 01283 575750 and we’ll help you as much as we can.

Equipment & software training

We want you to get the most out of your presentation technology and believe understanding how it works is vital. That’s why we provide bespoke training packages for all the products we have supplied and installed.

We can arrange for one of our specialist software and hardware trainers to visit your offices and deliver easy to understand sessions, together with a post-training summary covering the key points.

Fast response spares division

We have access to a massive range of audio-visual spares including projector lamps, cables, connectors, remote controls, filters and batteries, most of which can be delivered direct to you within 24 hours of receipt of order.

When you need a lamp or a cable in a hurry, we are there for you.