Our service doesn’t stop there
On going product support
Ensuring that our customers can use the audio-visual systems we have supplied is vitally important. What good is an audio-visual presentation system if it is too complicated to use? Sometimes the nature of the system or the product itself has a degree of complexity but we want you to feel comfortable using it. Of course we design our systems to be as easy to use as possible and provide post-installation training, but often that knowledge can be forgotten over time or lost when staff leave.
We offer a range of training packages designed to give you the skills and knowledge to enable your next presentation to be completely stress free.
Alternatively, if you have a question about a product and need a quick answer, just give us a call and we’ll help you as much as we can.
You don’t have to have a maintenance support contract with us to experience our quality service – even if you have purchased an AV system or product from someone else and would like us to take a look at it, we will be only too happy to help. A single point of contact for you, whatever the problem. An engineer on time, polite and courteous, and determined to resolve the issue as quickly as possible.
Dealing with manufacturers and their contracted service agents can be a time consuming and frustrating process but with many years of service experience at Maxim, we know who to call and what to do. We can even provide loan equipment while we fix your faulty unit.
In short, the focus of our maintenance service is simple: to enable you to continue with your presentations.
That’s your priority and it’s ours too.